Privacy policy

Last updated: July 31, 2026

This website and storefront (the "Store") is operated by Somnair ("we," "us," or "our") to provide customers with a curated online shopping experience. The Store is powered by Shopify, which enables order processing, payments, shipping coordination, and related features.

This Privacy Policy explains how personal information is collected, used, and disclosed when you visit the Store, make a purchase, or interact with any part of the Store. If there is any conflict between this Privacy Policy and the Terms of Service, this Privacy Policy controls with respect to the collection and handling of personal information.

By accessing or using the Store, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

"Personal information" refers to data that identifies or can reasonably be linked to an individual. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Store and applicable laws where you reside, we may collect or process the following types of personal information:

Contact Information

  • Name
  • Shipping and billing addresses
  • Email address
  • Phone number

Financial Information

  • Payment card details
  • Transaction information
  • Payment confirmation data

Account Information

  • Username and password
  • Settings and preferences

Transaction Information

  • Items viewed, added to cart, purchased, returned, exchanged, or canceled
  • Order history
  • Shopping behavior patterns

Communications

  • Information you submit through our contact channels or customer support inquiries

Device Information

  • IP address
  • Browser information
  • Device identifiers
  • Network connection details

Usage Information

  • How you browse and interact with the Store
  • Pages visited
  • Time spent on the Store
  • Click behavior

Sources of Personal Information

We may obtain personal information from:

  • Directly from you when you use the Store, place an order, or contact us
  • Automatically, through cookies and tracking technologies
  • Service providers (payment processors, shipping partners, analytics tools, etc.)
  • Business partners or third parties who support Store functionality

How We Use Personal Information

Depending on your interactions with the Store, we may use personal information for the following purposes:

1. Operating and Improving the Store

  • Fulfilling orders
  • Processing payments
  • Coordinating shipment through third-party global suppliers
  • Managing customer accounts
  • Handling returns and exchanges
  • Remembering preferences
  • Recommending products

2. Marketing & Advertising

  • Sending marketing emails or text messages
  • Displaying ads based on your activity
  • Personalizing promotions and recommendations

3. Security & Fraud Prevention

  • Authenticating account access
  • Preventing fraudulent or illegal activity
  • Maintaining safe and secure Store operations

4. Customer Support

  • Responding to inquiries you send us
  • Providing updates about orders or shipments
  • Communicating about issues or requests

5. Legal Compliance

  • Responding to lawful requests
  • Complying with regulations
  • Enforcing Store policies

How We Disclose Personal Information

We may disclose personal information under the following circumstances:

With Service Providers Including Shopify, payment processors, shipping carriers, fulfillment partners, global suppliers, analytics tools, cloud storage providers, and customer service platforms.

With Business & Marketing Partners To support advertising, analytics, or promotional services.

With Your Consent When you choose to share information with third parties.

With Affiliates or Internal Partners For administrative or operational purposes.

For Legal Reasons To comply with laws, court orders, or protect the rights and safety of customers or the Store.

In Business Transactions Such as mergers, asset transfers, reorganizations, or insolvency events.

Relationship With Shopify

The Store is hosted by Shopify. Shopify collects, stores, and processes personal information related to your interactions with the Store and other stores on its platform. Shopify may use this data to provide enhanced platform features, security measures, and analytics across its network.

To learn how Shopify manages personal information and what rights may apply to you, refer to Shopify's privacy documentation.

Third-Party Websites

The Store may contain links to other websites not operated by us. We are not responsible for the privacy or security practices of these third-party websites. Please review their policies before submitting any information.

Children's Data

The Store is not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their location. If a parent or guardian believes a minor has provided personal information, please contact us using the details below.

Security & Retention

No method of data transmission or storage is completely secure. Personal information is retained only as long as necessary to:

  • Maintain your account
  • Fulfill orders
  • Provide support
  • Comply with laws
  • Resolve disputes

Your Rights & Choices

Depending on where you live, you may have rights that include:

  • Accessing personal information
  • Requesting deletion
  • Correcting inaccurate information
  • Requesting a copy of your data
  • Opting out of targeted advertising or data sharing
  • Managing marketing communication preferences

You may exercise these rights by contacting us using the details below. Identity verification may be required.

Complaints

If you have concerns about how your personal information is handled, please contact us using the details below. You may also contact your local data protection authority where applicable.

International Transfers

Because we work with global suppliers and third-party partners, your personal information may be transferred to and processed in countries outside your own. Appropriate safeguards may be used where required.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please reach out to us:

Somnair Email: support@trysomnair.com Phone: +1 (626) 789-5929 Address: 1500 N Grant St Ste N, Denver, CO 80203, US

SMS / MMS Text Message Marketing Program Privacy Policy

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION TO ANY THIRD PARTY. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Program, you agree to provide accurate, complete, and true information.

By consenting to Somnair's SMS/text messaging marketing program, you agree to receive recurring SMS/text messages from Somnair sent through your wireless provider. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP, or reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

For support regarding the SMS program, contact us at support@trysomnair.com or +1 (626) 789-5929.